More than 340 calls were waiting to be answered when the critical incident was declared.
Entries by BBC News
Marking five years since Covid emerged, the WHO says China should share data as "a moral and scientific imperative".
James Hunt says he will never regret becoming a full-time carer to his two autistic sons.
Phil Fuller is hailed for "almost certainly saving the man's life" when he was due to end his shift.
Diane Danzebrink says some women were not told about the side-effects of having ovaries removed.
Isobel Perl says suffering from trichotillomania ended up being a turning point for her business.
Sofia Brizio, who lives in Cardiff, said she can spend four hours a day on "disability admin".
The animals - including a Bengal tiger, cougars and bobcats - have died of the virus over the past several weeks.
A law creating a Patient Safety Commissioner post was passed last year - but no-one has yet been found to take it on.
A law creating a Patient Safety Commissioner post was passed last year - but no-one has yet been found to take it on.
RECOGNITION
